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Richard
Richard, Technician
Category: TV
Satisfied Customers: 74894
Experience:  TV Engineer
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I have a Hitachi 24 HEV 200U T. V. set. There are no

Customer Question

Hi there
JA: Hi. How can I help?
Customer: Hi Pearl. I have a Hitachi 24 HEV 200U T. V. set. There are no instructions on how to remove the DVD.
JA: What Hitachi model do you have?
Customer: 24HEV200UA SN(###) ###-####901235
JA: What have you tried so far with your Hitachi media player?
Customer: Hi there. No instructions how to re
JA: The Video Technician will be able to walk you through that. Anything else you want the Video Expert to know before I connect you?
Customer: No instructions on how to remove an DVD
Submitted: 1 year ago.
Category: TV
Expert:  Virtual-mod replied 1 year ago.
Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Expert:  Richard replied 1 year ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

On the TV itself you have the DVD control buttons, it is the button with the triangle on it, press this to eject.

Let me know how you go please

Customer: replied 1 year ago.
Hi. Richard.
Thank you for that advice, eventually it did work and eject the DVD. Also my Sky is back.
Yes I am extremely pleased with the result
Many thanks
Mrs ***** *****e.
Expert:  Richard replied 1 year ago.

Perfect Mandy, all the best.