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Pete
Pete, Technician
Category: TV
Satisfied Customers: 28007
Experience:  Over 20 years of experience in the Electronics and IT industries.
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My combo plays videos but not DVDs it says can't read and it

Customer Question

my combo plays videos but not DVDs it says can't read and it makes a sound
Submitted: 1 year ago.
Category: TV
Expert:  Pete replied 1 year ago.

Hi there, I am Pete and I'll be happy to assist you today.

Customer: replied 1 year ago.
Hi th
Customer: replied 1 year ago.
I've paid money today already
Expert:  Pete replied 1 year ago.

Sorry for any delay at this exceptionally busy time.

You can ignore any phone call offers that may pop up - they are sent automatically.

.

This problem can occur when the reading lens is covered with dust - it may be able to read some types of discs but not others.

Try running a cleaning disc inside the combo player a few times and let me know if that works:

https://www.amazon.co.uk/BluRay-Laptop-Computer-Cleaning-Cleaner/dp/B00B3I3LUO/

Customer: replied 1 year ago.
Cleaning disc I will try that see if it helps thanks
Expert:  Pete replied 1 year ago.

You are welcome :)

Pete