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Pete
Pete, Technician
Category: TV
Satisfied Customers: 28006
Experience:  Over 20 years of experience in the Electronics and IT industries.
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Why isn't my Bush tv accepting a CAST from my Dell laptop?

Customer Question

why isn't my Bush tv accepting a CAST from my Dell laptop?
JA: What's the brand and model number of your TV? How old is it?
Customer: It's a Bush smart tv. Don't know the model no. though
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes, You Tube is on, it used to accept casting from my phone before
JA: How long has this been an issue? What happened right before this?
Customer: It started just after I came back from Singapore in late Feb.Used to be fine before I left in November
JA: Anything else you want the TV Expert to know before I connect you?
Customer: Well You Tube is on the tv screen but it's not showing anything
Submitted: 1 year ago.
Category: TV
Expert:  Pete replied 1 year ago.

Hi! My name is***** am the expert who will be assisting you today.

Can you see a model number on the rear of the TV?

Customer: replied 1 year ago.
No it's mounted on a high beam in my room and I am disabled, it accepted cast from my mobile phone before
Expert:  Pete replied 1 year ago.

If it worked ok previously, try restarting everything including your TV and phone, then try the connection again.

Let me know if that works.

Pete.