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Richard, Technician
Category: TV
Satisfied Customers: 74669
Experience:  TV Engineer
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I cannot get catch upon my tele, sky+hd, swich off my sky

Customer Question

i cannot get catch upon my tele
JA: What's the brand and model of your product?
Customer: sky+hd
JA: What have you tried so far?
Customer: swich off my sky box &pressed WPS ON MY router
JA: Who makes your router?
Customer: sky
JA: What have you tried so far?
Customer: then switched my sky box back on
JA: Anything else you want the Network Expert to know before I connect you?
Customer: no
Submitted: 1 year ago.
Category: TV
Expert:  Richard replied 1 year ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble with your TV. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV and any other devices connecting to the TV such as a cable box ect (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the TV and connecting devices, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Customer: replied 1 year ago.
did wot u said still did not wirk
Expert:  Richard replied 1 year ago.

What exactly happens now iff you try to get catchup TV?