TV Repair Questions? Ask a TV Technician for Answers ASAP
Hello, my name is***** am one of the JustAnswer.com techs who is going to help you todayI’m sorry to hear you're having trouble with TVI need the following info to troubleshoot the problem;
- Does the screen glow/ show light inside or any graphics appear when turning On the TV power?
Sorry to hear that, the following is the first troubleshooting step that should be tried and will help- Disconnect the TV power cord from the power outlet/ socket for 10 minutes to reset, replug back in and check?The above is a simple troubleshooting technique and if that does not work then I'm afraid it would be the TV mainboard internal failure that caused the problem. I am really sorry about this and you are going to have to return the unit to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you
I hope this info will help. If you have any additional questions, feel free to askThanks for using JustAnswer