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Nathan, Installer
Category: TV
Satisfied Customers: 42705
Experience:  Custom home theater installer, authorized dealer top brands.
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Message on tv screen, samsung f4500 43ins hd ready plasma tv

Customer Question

message on tv screen
JA: What's the brand and model number of your TV? How old is it?
Customer: samsung f4500 43ins hd ready plasma tv product id 00578989 6years aprox.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: cant get chanal list
JA: How long has this been an issue with your F4500? What happened right before this?
Customer: just now when switched tv on. ok last night
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: TV
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 1 month ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 month ago.
chanals in my package say i have to subscribe
Customer: replied 1 month ago.
error code was 7400
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Do you have a caable/satellite box, or an antenna?

Customer: replied 1 month ago.
have a cable package with virgin media. looked at channel guide told had to subscribe to receive channels. they seem to have sorted it out later when i told them about this.
Expert:  Nathan replied 1 month ago.

Thank you,

yes you would need to contact virgin to have your subscription paackage adjusted to include the channels you'd like.

Thank you,