TV Repair Questions? Ask a TV Technician for Answers ASAP
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
What adapters or part are you referring to? What mount did you purchase?
The mount bracket should have come with all the necessary parts, including an assortment of screws and adapters.
For the plastic adapter, this is usually a hard black plastic bushing or spacer to allow for the mount bracket that fits to the back of the tv to sit perfectly flat and vertical, as the backs of some tvs have a curve or angle to them and the spacer helps to level that out. Again this should have been included, if it was not you can substitute a few metal washers as spacers, or you could contact t he manufacturer and they can likely post some to you.
Thanks, ***** ***** were able to find some.
To be clear, I don't work for samsung or the mount company or argos.
Supplying the correct parts would have been the responsibility of the company that made the mounting bracket though, not samsung. Samsung would not supply parts for aftermarket products, they just include the stand/feet to install the tv on a table top, anything else would require purchasing the parts (such as the wall mount components) elsewhere.
Thank you and have a nice day,