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Nathan, Installer
Category: TV
Satisfied Customers: 42075
Experience:  Custom home theater installer, authorized dealer top brands.
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Just bought JVC smart tv model LT 39C790, how do I lighten

Customer Question

Just bought JVC smart tv model LT 39C790, how do I lighten the picture?
JA: What JVC model do you have? How old is it?
Customer: model LT 39C790 2 weeks ago
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Im connected with sky and all programmes are good except the picture is to dark
JA: How long has this been an issue with your JVC? What happened right before this?
Customer: nothing it’s been like this from the day I had it fitted
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no that’s it I just want to know how to brighten the picture I’m watching golf at the moment, it’s like watching after the sun has diappeared
Submitted: 7 days ago.
Category: TV
Customer: replied 7 days ago.
Is there anyone there? The last time I tried this I never seemed to complete
Customer: replied 7 days ago.
How long am I supposed to hang on??
Customer: replied 7 days ago.
Customer: replied 7 days ago.
Come on guys talk to me!
Customer: replied 7 days ago.
Let me know you are there and I will continue to hold but I really have better things to be doing
Customer: replied 7 days ago.
I give up you are obviously either to busy are out doing your weekend shopping, you have my mobile give me a ring. Marshall
Customer: replied 7 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 7 days ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 7 days ago.
What number do I ring?
Customer: replied 7 days ago.
I give up
Expert:  Virtual-mod replied 7 days ago.

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Expert:  Nathan replied 7 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 7 days ago.

Go into the Settings menu from the home page, using the jvc tv remote,

then from settings you should see Picture, and from there will be options for Brightness, Contrast, etc.

Thank you,


Customer: replied 7 days ago.
Hi Nathan, thanks for coming back to me , please be patient I’m 85 years old and a bit slow when I’m playing with IT.
The tv is JVC39”LED SMART FHD evert thing works well except for control of the contrast? Watching sport it looks as if the sun went down 2 hrs before.
I’m connected to SKY Q and my controller does not have a setting button.
Expert:  Nathan replied 7 days ago.

Hello Marshall,

On the JVC remote (not the sky remote) you should have the settings button.