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Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 41986
Experience:  Custom home theater installer, authorized dealer top brands.
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My TV Mod number LG55um7510pla Serial number 905maakb2512,.

Customer Question

My TV Mod number LG55um7510pla Serial number 905maakb2512
JA: What's the brand and model number of your TV? How old is it?
Customer: . When i switch to the Virgin Box it does not get full volume. When LG volume is 20 the Virgin volume needs to be 80
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no
Submitted: 4 days ago.
Category: TV
Expert:  Virtual-mod replied 3 days ago.
Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Expert:  Nathan replied 3 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 3 days ago.

Please unplug power to your cable box, for a minimum of 5 minutes.

Replug, wait 5 more for it to start back up, and see how it works from there.

Thank you,

Nathan