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Josh, Customer Service
Category: TV
Satisfied Customers: 33444
Experience:  dasdasd
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Have subscribed to now TV for sky sports on 26Augustvbut

Customer Question

Have subscribed to now TV for sky sports on 26Augustvbut cannot get a voucher code
JA: What's the brand and model number of your TV? How old is it?
Customer: Don't know brand of TV about 7years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes it does no we don't
JA: How long has this been an issue? What happened right before this?
Customer: Since 26 August when I joined now TV I'm just not getting the voucher code through when I paid
JA: Anything else you want the TV Expert to know before I connect you?
Customer: Is it possible just to give me a code straight away
Submitted: 8 days ago.
Category: TV
Expert:  Josh replied 8 days ago.

Hi! My name is ***** ***** I will be assisting you today. Please note that the steps below may not resolve the issue initially but I am happy to assist you further if necessary.


Let's try a reset on your cable box...

Unplug the power cord to your cable box

Wait 10 minutes

Plug it back in and power on

Wait 5 minutes

Check to see if your issue continues and let me know the results

Customer: replied 8 days ago.
Expert:  Josh replied 8 days ago.

Take your time