TV Repair Questions? Ask a TV Technician for Answers ASAP
Hey there! Welcome to Just Answer, an independent, paid-support site. Sorry to hear you're having problems, my name is ***** ***** I'm going to do everything I can to help you with this situation. Have you gone into the TV's audio settings and switched it to Optical or External Speakers?
What is the full model number of the TV?
Without adequate information about your situation, I can only provide you with a generalized answer, hopefully, it will still be helpful to you. If you can provide me with additional information about your situation, I may be able to provide you with even more pertinent information.
Press the HOME button, then select Settings , then Sound, then Sound Output.
See page 67 of the manual here: https://downloadcenter.samsung.com/content/UM/202004/*****************/KT2ISDBT-2.0.0_EM_KANTS_SA_ENG_200310.0.pdf [Click the blue text to visit/view the link]
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