TV Repair Questions? Ask a TV Technician for Answers ASAP
Hi! My name is ***** ***** I will be assisting you today. Please note that the steps below may not resolve the issue initially but I am happy to assist you further if necessary.
Unplug the power cord to your TV
Wait 10 minutes
Plug it back in and power on
Wait 5 minutes
Check to see if your issue continues and let me know the results
I have reviewed your issue/response above but I am still not sure exactly what you need help with. Please understand that I cannot see your screen/device so you will have to describe any issue that you having/seeing in full detail to help with the troubleshooting process.
With that being said, please respond with more detail about the situation in order to assist you further.
Thank you for using JustAnswer. It was a pleasure to assist you today. Feel free to contact me again if you have any following questions
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