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Josh
Josh, Technician
Category: TV
Satisfied Customers: 37565
Experience:  5 years as Network Admin, 10+ years of IT support
50836188
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Trying to find where I type 209662, Samsung 2 years old, Had

This answer was rated:

Trying to find where I type 209662
JA: What's the brand and model number of your TV? How old is it?
Customer: Samsung 2 years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Had power cut trying to reinstall
JA: How long has this been an issue with your Samsung? What happened right before this?
Customer: Just now. Have been able to watch previously
JA: Anything else you want the TV Expert to know before I connect you?
Customer: No

Hi! Welcome to Justanswer.com, an independent paid question and answer platform that is home to the best experts in the world! My name is ***** ***** I will be assisting you today.

I understand how frustrating your issue can be but I will try to work as fast as possible to a resolution to your issue. With that being said, please view the steps below to fix your issue. If the initial steps do not fix your issue, please reply back and I will continue to assist you.

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Click here: https://my.roku.com/link

Enter the link code from your TV into the link above and press Submit
After completing the link process, it can take up to 10 minutes for the TV to acknowledge the code being entered properly. Please wait up to 10 minutes for the TV to activate fully.

Customer: replied 6 months ago.
Wouldn't accept the code so refreshed and now won't accept 757188

What does the error message say?

Customer: replied 6 months ago.
The link code is wrong

Double check that you are entering the same passcode that is on your TV screen

Josh and other TV Specialists are ready to help you
Customer: replied 6 months ago.
Am available
Customer: replied 6 months ago.
All sorted now, don't need the phone call thanks