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Richard
Richard, Technician
Category: TV
Satisfied Customers: 75611
Experience:  TV Engineer
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How do I cancel BT sports on now TV and have paid the money

Customer Question

How do I cancel BT sports on now TV and have paid the money for it I wanna cancel please
JA: What's the brand and model number of your TV? How old is it?
Customer: No
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No
JA: How long has this been an issue? What happened right before this?
Customer: Bt told I can not get bt sport on now tv so all I want is my money bk plz
JA: Anything else you want the TV Expert to know before I connect you?
Customer: No just my money bk plz
Submitted: 20 days ago.
Category: TV
Expert:  Richard replied 20 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

To cancel this

Go to www.bt.com/sportsupport )as it is done via BT). Log in to 'My BT'. Find your BT Sport Monthly Pass. Select 'Cancel Subscription'.

Let me know how you go please

Customer: replied 20 days ago.
Plz all I want is my money bk that all
Expert:  Richard replied 20 days ago.

To cancel this

Go to www.bt.com/sportsupport )as it is done via BT). Log in to 'My BT'. Find your BT Sport Monthly Pass. Select 'Cancel Subscription'.

Let me know how you go please

Customer: replied 20 days ago.
Plz just want my money that all
Expert:  Richard replied 20 days ago.

I saw, can you please do the instructions I sent you?