TV Repair Questions? Ask a TV Technician for Answers ASAP
Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble with your TV. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Please note, a rating is only needed when we are finished.
Can you please remove the power to the TV and any other devices connecting to the TV such as a cable box, wifi router ect (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the TV and connecting devices, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Did you do the instructions I gave you?
Can you please test the remote following the instructions on my link below
This will allow is to see if the remote is actually functioning or if it is the TV that is at fault
You will need to please contact the place of purchase and have the remote replaced under warranty.
You are most welcome Mike.