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Ask info tech Your Own Question
info tech
info tech, Technician
Category: TV
Satisfied Customers: 22332
Experience:  Television Engineer for many high street outlets 20 plus years experience
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We have sound but no picture any ideas, Lg 374/561, Switch

Customer Question

We have sound but no picture any ideas
JA: What's the brand and model of your product?
Customer: Lg 374/561
JA: What have you tried so far with your LG product?
Customer: Switch everything off and restarted replaced hdmi lead but the only one I could find was a sky one
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: Sorry been having phone calls from the hospital about my dad can you just ring me please
Submitted: 13 days ago.
Category: TV
Expert:  info tech replied 13 days ago.

Hello

Welcome

Sorry you are having trouble if you press the MENU or HOME button of the LG remote ONLY does the menu come up or not please?

Anthony

Expert:  info tech replied 13 days ago.

The above TEST will help me decide if its a back-light issue or signals issue let me know please