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info tech
info tech, Technician
Category: TV
Satisfied Customers: 22444
Experience:  Television Engineer for many high street outlets 20 plus years experience
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Our LG tv screen has just gone blank whilst we were

Customer Question

Our LG tv screen has just gone blank whilst we were watching. We have sound but no picture?
JA: Do you know the model of your LG appliance? How old is it?
Customer: Sorry for the delayed response, it’s about 4 years old
JA: How long has this been going on with your LG appliance? What have you tried so far?
Customer: The tv has been working perfectly, no problems until today. I can’t retune it because the screen is blank. I’ve tried changing the ariel cable, again no change
JA: Anything else we should know to help you best?
Customer: can’t think of anything else except a TV repair person or ask LG for some ideas
Submitted: 8 days ago.
Category: TV
Customer: replied 8 days ago.
Any ideas?
Expert:  info tech replied 8 days ago.

Hello Welcome

Expert:  info tech replied 8 days ago.

Its sounding like bad back-lights this issue is by far the number 1 problem we have with TVs to prove that please press the MENU or HOME button of the TVs OWN remote (theone that came with the TV) does the menu come up please or not?

Expert:  info tech replied 8 days ago.