UK Auto Repair Questions?
Thank you for your question, My name is ***** ***** I am fully qualified vehicle technician with over thirty years in the trade, hopefully I can help.
Consumer rights on vehicle purchase were updated a couple of years ago and you are in a very strong position to be entitled to a refund. Rather than me listing all the complexities of the law it will be easier for you to go through the trading standards website as they will give you advice backed up by law.
If you fill in the details on there website it will give you the actions to take.
This is the weblink you need.
I hope this answers your question and I do hope the garage refund you without having to take the matter too far.
If this does answer your question please click accept and rate me, this allows me to continue.
Even after you have done this you can ask me any further questions.
I would contact trading standards as they have the power and will if required take the garage to court. they will also lease with the AA and if the blame is with the AA will be able to sort out an agreement.
You have a strong case and trading standards are the best people to enforce it.
Cut and paste this link in your browser and it will take you to the page where you can begin the process