UK Auto Repair Questions?
Thank you for your question, my name is Steve and I am a fully qualified vehicle technician with over thirty years in the trade hopefully I can help.
Having not felt the gear change myself I can only comment from your details. Whilst some gearboxes can be reluctant to go into reverse until the gears are correctly aligned (this is because the reverse gear does not have a synchromesh, this is common) But there is a known problem on the Crossland which involved a poor gear change due to poorly adjusted cables. This is something that your dealer should know about and should be able to remedy. If they have made the adjustment then they may correct, but if they have not attempted the adjustment I would expect them to try a little harder.
Unfortunately it is the case that not all dealers are equal and some may take your complaint more seriously than others. As you also have a handbrake problem and concerns about the grip of your wheels on full lock, I would contact Vauxhall Customer care who may either send there own engineer down or direct you to another dealer. There phone number is 0800 026 0034
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