How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dr Scott Nimmo Your Own Question
Dr Scott Nimmo
Dr Scott Nimmo, Small Animal Veterinary Surgeon.
Category: Vet
Satisfied Customers: 21946
Experience:  BVMS, MRCVS. { Glasgow UK }
Type Your Vet Question Here...
Dr Scott Nimmo is online now

my chinchilla has not been herself ,since we looked after a

This answer was rated:

my chinchilla has not been herself ,since we looked after a dog ,she is now slightly matted underneath ? she is 4 years old , she was always lively out her cage jumping around she always seemed happy but now she wont come out ,she will still let me hold her ,she is eating and drinking ,her poo is the same ,  

Scott Nimmo :

Hello and welcome. My name is XXXXX XXXXX I am an experienced small animal veterinary surgeon, I will be very pleased to work with you today and will try my best to answer your question to your satisfaction.

Scott Nimmo :

Please tell me is she matted below or round her chin area?

Dr Scott Nimmo and other Vet Specialists are ready to help you
Customer: replied 4 years ago.

No not matted under her chin ,I would say is midway on her tummy ,her eyes are clear , she is just not her normal happy self ,

Thanks for the quick reply,

I am very glad to talk this over with you.

I have treated many chinchillas over the years and when they have matted fur wherever it may be on their bodies this normally means they are not grooming themselves because of discomfort due to dental problems. And they are often not themselves as you say when they have this sort of conditions.

Your best way forward is to have a vet familiar with chinchillas check her over. This will often be mean some minor dental work.

I hope I have covered your to your satisfaction but I will be online for the next hour or so if you want to talk things over in more depth.


Hello again ,

Just a short note to thank you very much for the good rating, this is very much appreciated. I will get back in touch with you in a week or so to check on your Chinchilla's progress, and I should also be about for the next couple of hours so get straight back to me if things change and you want to talk things over further.

However in the meantime if you should receive any surveys related to my advice to you today then I would very much appreciate it if you could take the time to rate my performance further as this helps my standing on the site.

Kindest regards,


If I can ever advise you again at any future point then you can contact me directly via this link :
{ Please bookmark it }