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Michael Hannigan
Michael Hannigan, Engineer
Category: Camera and Video
Satisfied Customers: 11888
Experience:  20+ Years Experience in Field. MCSE, ICCP, CNE, Greenbelt
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JVC AX670EG. The door does not shut and it is now not releasing

Customer Question

JVC AX670EG. The door does not shut and it is now not releasing the tape. Thankyou.
Submitted: 4 years ago.
Category: Camera and Video
Expert:  Michael Hannigan replied 4 years ago.
Hello. My name is Michael. I will be your Primary Care Technician and I can assist you with your question.

The first thing I would suggest trying is removing the battery to see if you can reset the eject mechanism. Then hold the eject button while re-attaching power to the device.

If the tape is stuck in the device, then I would suggest getting it serviced. However, if it is loading and then unloading the tape, you may only need to use a cleaning cassette to correct the problem. Here is a link to one that you could use - any one will work, though.

JVC TCC-3FU -Cleaning Cassette for VHS Camcorder

Let me know if you have any questions.