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Engineer1010, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 23538
Experience:  MS Electrical and Computer Engg.
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I have a Lumix Panasonic DMC-FX07 camera. When I try and zoom

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I have a Lumix Panasonic DMC-FX07 camera. When I try and zoom in the camera zooms in only a small amount before malfunctioning. On the screen the camera zooms back out, the picture goes blurry then it says turn the camera off and on again. I have done this numerous times but the problem does not fix itself. Please advise - thanks! Graeme

I am Andy and I will be glad to help you out with your issue today. Please Reply to me with doubts / questions till you are 100% satisfied.

When did you buy this camera and since when are you facing this issue ?

Did the camera receive any physical shock, etc ?

Customer: replied 3 years ago.

I received the camera second hand about 5 years ago.


The problem began this week. There was no reason why it stopped working. It was fine and then it wasn't. No bangs, etc.


Thank you for your response and answering all my questions.

This is a very common problem in all digital camera of the type that you have.

Either the motor and gear assembly that takes care of movement of the lens has got damaged or mis-aligned or some sensor has failed or there is dust jammed in lens cavity. This is a mechanical problem and not a camera firmware/software issue.

The only way to make it work is to get it repaired/replaced by a Panasonic service center.

If its not in warranty than try this but it can cause more damage so consider that as a risk :
1. Hit the back of camera softly with your palm about 10 times and see it works out. If there is dust plugged in, it will come out that way.
2. You can also use compressed air can to blow the lens cavity area.
3. Remove all SD cards from the camera and put brand new fully charged battery and then turn it on.

If the unit is not in warranty, then your cheapest option is a local repair shop. If you want to contact Panasonic (warranty or otherwise) please call :
Panasonic UK : 0844(NNN) NNN-NNNNbr/>Monday - Friday: 9:00am - 5:00pm

I am very sorry for giving you bad news, but unfortunately this is the only honest answer.

Let me know if you need further information via the REPLY TO EXPERT button

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Thanks and take care!
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