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Engineer1010, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 23538
Experience:  MS Electrical and Computer Engg.
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D-720 switching on. . the lens does not deploy . battery charged.

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D-720 switching on. . the lens does not deploy . battery charged. red flashing lights and beeping . ?
I am Andy and I will be glad to help you out with your issue today. Please Reply to me with doubts / questions till you are 100% satisfied.

When did you buy this camera and since when are you facing this issue ?

Did the camera receive any physical shock / etc ?

Customer: replied 3 years ago.

my brothers camera. i said i would look at it . 2 or 3 years old. it might have had a knock, he said not. sorry not much help.

Customer: replied 3 years ago.

sorry hit not satisfied by mistake?


This is a very common problem in all digital camera of the type that you have.

Either the motor and gear assembly that takes care of movement of the lens has got damaged or mis-aligned or some sensor has failed or there is dust jammed in lens cavity. This is a mechanical problem and not a camera firmware/software issue.

The only way to make it work is to get it repaired/replaced by a Olympus service center.

If its not in warranty than try this but it can cause more damage so consider that as a risk :
1. Hit the back of camera softly with your palm about 10 times and see it works out. If there is dust plugged in, it will come out that way.
2. You can also use compressed air can to blow the lens cavity area.
3. Remove all SD cards from the camera and put brand new fully charged battery and then turn it on.

If out of warranty, then your cheapest option is a local repair shop. If you want to contact Olympus repair please call :
00800 67 10 83 00 * or +49-40-23773-899
(Available Mon – Thu, 8 am to 5 pm, Fri 8 am to 3:30 pm BST)

I am very sorry for giving you bad news, but unfortunately this is the only honest answer.

Let me know if you need further information via the REPLY TO EXPERT button

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Thanks and take care!
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