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Steve G.
Steve G., Engineer
Category: Camera and Video
Satisfied Customers: 17987
Experience:  VP of electronic repair company.
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I have a Nikon Coolpix 520 and I am having problems transferring

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I have a Nikon Coolpix 520 and I am having problems transferring photos to my computer - with an error message that says the cable has now been disconnected. I've also tried uploading via the View NX2 utility and it doesn't upload either. Anyone know how to get this working_
Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

Does your computer or laptop have an SD card slot?

Please let me know so that we can continue.


Customer: replied 3 years ago.

Now I'm not sure - let me check and I'll be back with you in a moment

Ok, I'll be here.

Most new-ish computer and laptops have one.


Customer: replied 3 years ago.

I've replied to you twice, but the information doesn't seem to be recording here - so can you confirm if you have received my two other replies?

No, I'm wating for you to tell me if you have a card slot :)


Customer: replied 3 years ago.

Yes, I do


So remove the card from the camera and insert it into the card slot untilyou hear it click.

The computer should then take over and ask you what you want to do with the image files i.e.import them.

Can you try that please?


Customer: replied 3 years ago.

Great, it seems to be working. There's a lot of photos so I think there's about an hour of time. This seems like an alternative to the cable method, do you think the cable is broken or needs replaced?

Yes, if you have a card slot, the preferred method for transferring photo files is NOT using that cable.

Usually it's the small port on the camera that fails although it could also be the cable.

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