How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell A. Your Own Question
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 3618
Experience:  30 years of experience as a TV station tech gives me a unique understanding of technical equipment issues.
Type Your Camera and Video Question Here...
Russell A. is online now

I have a Sony Camera DSC W350 with the control button not working

Customer Question

I have a Sony Camera DSC W350 with the control button not working well. Though I have upgraded to a DSC570 I can still use it. Can I puchase a button and the playback contacts because I can mend it in seconds with these. How can I getb thses components?
Submitted: 3 years ago.
Category: Camera and Video
Expert:  Shahid replied 3 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Are you looking for control switch board or the round control knob on this camera?
- Is the flexible ribbon cable broken that connects control board to main board?
Customer: replied 3 years ago.

The contact immediately under the playback button, what appears to be a very small (2mm) thin flexible wire contact is broken but the Contol button is also very worn and needs replacing. Is this the ribbon cable? I don't know. But the very small silver arrangement that makes contact is broken.

Expert:  Shahid replied 3 years ago.
OK, will it be helpful if I provide you part numbers of required part so you can search/ google it to get replacement part?