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Viet - Camera Tech
Viet - Camera Tech, Camera and Video Technician
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Experience:  Fix camera and video issues.
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I have the statement "Built-in memory is full" How do I proceed

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I have the statement "Built-in memory is full" How do I proceed to empty it please. Panasonic DMC-FX55

Hello John! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Do you need to download/save any picture from this camera?

Are you able to go through the menu/setup on the camera, and look for the format option?

Please reply at the box below. Thank you.

Customer: replied 3 years ago.

Hello,

No I do not need to save any photos they are most anyway on my computer.

No I do not know how to proceed re format option

Please try the following:

1. Press the button MENU/SET.

2. Press the Down Arrow button until it highlights the option FORMAT.

3. Press the Right Arrow button.

4. Press the Up Arrow button to select YES.

5. Press the MENU/SET button.


Please let me know. Thank you.
Customer: replied 3 years ago.

No progress at all

Sorry, when you try my steps, what happens? Did you get the FORMAT option? If yes, did it ask you to "DELETE ALL DATA ON THE BUILT-IN MEMORY"? Please reply at the box below. Thank you.
Customer: replied 3 years ago.

I cannot get FORMAT option

Did you follow my exact steps?

After pressing the MENU/SET button, then press the Down Arrow button many times, then what do you see?

Please let me know. Thank you.

Customer: replied 3 years ago.

I think that you have cracked it for me. Somehow or other I got FORMAT and have deleted all data.. The trouble is that I must stop now for urgent domestic matters. I hope to try later today

Thank you for your help.

John

You're welcome. If there is still any issue later, please come back any time. Also, can you please take a moment to rate my service by clicking on a face icon / service option below, then click on Submit when it shows up. Thank you very much
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