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hsroy79, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2832
Experience:  Camera and Video TechnicianBachelor's Degree
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I have a WB250F camera and when I zoom too far, I get a message

Customer Question

I have a WB250F camera and when I zoom too far, I get a message 'the zoom did not function properly, take out and replace the battery.'. A camera shop thought there might be something obstructing the full carriage of the zoom. Can you advise?
Submitted: 2 years ago.
Category: Camera and Video
Expert:  hsroy79 replied 2 years ago.
I am himadri..
The problem seems to be with your camera internal lens mechanism that's why you are facing this type of problem.
Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.Try turning the camera with the lens facing down and shake to dislodge anything stuck and try removing batteries and memory card, wait 5 minutes and refit the battery only and let me know the result..