How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell A. Your Own Question
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6118
Experience:  30 years of experience as a TV station tech gives me a unique understanding of technical equipment issues.
Type Your Camera and Video Question Here...
Russell A. is online now

4 hour old (!) tz-55 camera got wet. now everything seems to

This answer was rated:

4 hour old (!) tz-55 camera got wet. now everything seems to work except the viewfinder/shutter. lcd screen works on playback only. flash works but camera does not actually take picture
Hi, Please reset the camera settings using the instructions below. Go to "RESET" not "NO. RESET". Press Menu Select Setup (the Wrench) Arrow down to Reset (Not NO. Reset) Select Reset Settings Select OK or Yes Allow the process to complete If the problem is not cleared by the reset, then, unfortunately what you have described indicates that the water damaged the ccd (the light sensitive chip that produces the image) or the connection to it, the information at the link below does fully explain the problem. Click on or copy and paste the link into your browser Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well. If you require additional information, please use the Reply to Expert Tab to contact me. Click the ratings only after our exchange is complete and you are satisfied. If you are satisfied that my answer is accurate or has solved your issue, please do not forget to rate my answer OK, Good or Excellent. Thank You
Russell A. and other Camera and Video Specialists are ready to help you
Customer: replied 2 years ago.

None of the above worked. Camera now works fine after 2 weeks. ' Leave to dry out for longer' would , I feel, have been the correct reply. 2 days was obviously not enough.

Thanks anyway

You are quite welcome. Drying time for wet electronics is pretty random. 2 days was reasonable for a unit that was not completely submerged for a few seconds. I am very happy that your camera is working now.