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Dan, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2304
Experience:  25 Years CCTV, CATV, and SMATV setup and installation.
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I have a HC-V210 Panasonic camcorder.I am currently away

Customer Question

I have a HC-V210 Panasonic camcorder.
I am currently away on holiday and had a accident when the camcorder fell out of my case into a tub of ice cold water. I managed to retrieve the camcorder out of the water quickly but nothing worked. Over the next few hours or so I laid the camcorder in the warm sunshine to dry. It came back to life but with two messages. When on view record mode it says, usb cannot be used switch to playback mode. I have pressed record and it comes on as usual the only thing is I cannot access the films to edit or delete etc. When I switch to view filmed items stored on memory card it says, connecting (external drive ac adaptor must be connected) this is with the battery fully charged connected to camcorder also says the same when connected to mains plugged charger. Even though I cannot see what I have recorded will I still be able to use this for the rest of my holiday until I get it repaired when I return home? Thanks
Submitted: 2 years ago.
Category: Camera and Video
Customer: replied 2 years ago.
Is there anything I can do to access recorded items on view?
Expert:  Dan replied 2 years ago.
Hello and thank you for your question. I look forward to assisting you today. It's highly unlikely you have all of the moisture out of the camera. You should remove all power then place the camera in a warm dry environment for several days. If that is not available, then the camera should be covered in dry white rice for a similar period of time to attempt to remove the moisture. Right now, the more you try to operate it the more damage you are likely to cause, if it isn't too late already? You should be able to remove the SD card, and once completely dry, be able to access any recorded media. I would recommend you verify this on a computer that has a media port to accommodate that type of card. Once you have checked the card for your recorded material, you should copy it from the card to your computer to make sure you don't lose it.
Customer: replied 2 years ago.
Hi thanks for advice.
I am still away on holiday, have left can Corder in dry warm environment over week. Have had to risk using in between as this is the only device I have. My next question is, do you think that the recent footage shot will be retrievable when I return home and connect to my computer for down loading? The messages are still the same but the record option is still working and the memory is been used. I did notice after leaving in warm sunshine it would ask to reset date time as when new, then when I turned on the memory view side, the little pictures of recent footage would be visable in th back ground with the message as mentioned before over the top. Also do you think that my device is fixable?Finally the memory cards, if my device cannot be fixed would the memory card be OK in new device?Thanks Rob.
Expert:  Dan replied 2 years ago.
The memory cards should be okay but you may want to let them dry out just to be on the safe side. With the camera, the more you use it with the possibility of moisture being present, the greater the chance of permanent damage. I know of similar incidents and the camera was left covered in rice for up to a week and came out working fine. With electronics, whenever there is major water or electrical damage such as a lightning strike, it is rare the device will ever be one hundred percent functional or dependable.