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Richard, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 44591
Experience:  Electronics Engineer
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Richard, could you install driver please, dianne

This answer was rated:

Hi Richard, could you install driver for me please, dianne

Hi Diane,

You mean you wish for me to connect to your computer and do this for you?

I made the offer for this, please accept it and I can do this

Richard and other Camera and Video Specialists are ready to help you

Thank you

Can you go to

Click on Download in the middle of the page

Download and install the program and give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 1 year ago.
TeamViewer v11.0.59518

ok, thats the program file, I need you to run the file please, install it and provide me the ID and Password *****

Customer: replied 1 year ago.
Sorry, ID 604 355 029. Password *****

thanks, ***** *****

Customer: replied 1 year ago.
Hi Richard computer switched back on, tried to print but my cannon printer came up not the kodak

You need to select in the list the Kodak Printer, can you do that?

Customer: replied 1 year ago.
Kodak is not on list one note 2016,cannonMG3100 are the only ones on list

Can you run Teamviewer again, give me the password ***** I can connect please

Customer: replied 1 year ago.
ID 604 355 029. Password *****
Customer: replied 1 year ago.
Have changed port
Customer: replied 1 year ago.
Have put cable from Cannon in can try that

yes, use that cable, let me know when you have

Customer: replied 1 year ago.
Have done it
Customer: replied 1 year ago.
Printer working fine thank you, ***** ***** have to get a new cable but apart from that no problems. Dianne

your welcome Dianne, glad we got there?

Try the other cable in case just to see if it was the issue