How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Roger Your Own Question
Roger, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1207
Experience:  12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.
Type Your Camera and Video Question Here...
Roger is online now

I have a legria FS306 with no way of reading the exec files

Customer Question

I have a legria FS306 with no way of reading the exec files on my MacBook Pro I have videos from my sisters wedding that don't appear to be on the memory card and they don't show when it is usb connected or with a memory card reader.Can you help.duncan
JA: What computer or device are you having trouble syncing?
Customer: MacBook Pro 2012
JA: How long have you had your FS306?
Customer: since 2012
JA: What have you tried so far?
Customer: usb direct connection and memory card reader
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: I don't think so its all covered
Submitted: 5 months ago.
Category: Camera and Video
Expert:  JamesI replied 5 months ago.

Hi Duncan, thank you for choosing Just Answer, my name is ***** ***** I will help with your query today.

Have you installed the Mac software for the camera here?