How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Viet - Camera Tech Your Own Question
Viet - Camera Tech
Viet - Camera Tech, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 54903
Experience:  Fix camera and video issues. Canon Nikon Sony Panasonic
30037186
Type Your Camera and Video Question Here...
Viet - Camera Tech is online now

I have a Pentax k100 and every time I put a memory card in I

Customer Question

Hi I have a Pentax k100 and every time I put a memory card in I get an error coming up I have an old card and it works
JA: Who makes your camera?
Customer: Pentax
JA: What have you tried so far with your camera?
Customer: As I said I have tried about 3 cards and they all come up error I have a card that is years old and it works but you can only take about 10 photos
JA: Anything else you want the Camera Expert to know before I connect you?
Customer: no
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 2 years ago.

Hi,
I'm sorry about your camera issue. I'm glad to assist you today. It looks like your exact camera model is K100d. It depend on your camera's firmware version. Please turn off your camera. Then press and keep holding down the Menu button while turning on the camera, then it will show the firmware version for a couple of seconds.

- (Note: Your camera definitely does not support SDHC memory card type, which has size of 64GB or higher.)

Please let me know if you have any further question. We can schedule a time. Please reply at the box below, then click on the Send button below. Thank you for your patience,