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TVGUY
TVGUY, Sr. Principal Expert
Category: Camera and Video
Satisfied Customers: 79
Experience:  Computer Systems Engineer
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I have a 65 inch tv two years old can't get any of the hmdi

Customer Question

I have a 65 inch tv two years old can't get any of the hmdi ports to work ???
JA: What's the brand and model number of your TV? How old is it?
Customer: model tx 650x9028
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: serial nr66110060
JA: How long has this been an issue? What happened right before this?
Customer: it happened today
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no that it thanks
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Shahid replied 2 years ago.

Hello, my name is***** am one of the techs who is going to help you today. One moment while I look over your question

Expert:  Shahid replied 2 years ago.

I’m sorry to hear you're having trouble with your TV. I know that can be frustrating. Hopefully, we can get this resolved quickly
- What is the model number of the TV you are having the issue with? Model number would be written on a label pasted on the back cover of the TV

tx 650x9028 seems invalid model number

Customer: replied 2 years ago.
tx650x9028
Expert:  Shahid replied 2 years ago.

The Tv model number could be tx-65x902b but it isn't for UK region so please check your TV model number again

Model number would be written on a label pasted on the back cover of the TV