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Richard, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 64882
Experience:  Electronics Engineer
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I have a DMC-G1 and use the flip out screen a lot. Just

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I have a DMC-G1 and use the flip out screen a lot. Just recently it started showing the image upside down. It sometimes corrects itself but now it is permamant. I take photos of horses feel and place the camera close to or on the ground and need to see what I am taking - hence I need the screen to work as I angle it 45 degrees to take photos. Please help?
JA: Are you experiencing the same issue in different shooting modes, or just one?
Customer: I only use the same mode but yes, the same issue if I change mode
JA: Has there been any damage to your camera recently (e.g. from dropping it or getting it wet)?
Customer: no, nothing and I had the flip out screen replaced a couple of years ago as it stopped working for no reason then.
JA: Anything else you want the Camera Expert to know before I connect you?
Customer: no, thank you

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble with your camera. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you remove the battery please then hold the shutter button down for 60 seconds then release.

Wait 5 minutes, put the battery back in and turn it on.

Tell me please if it now operates correctly

Thank you

Customer: replied 3 days ago.
Hi this didnt work - nothing changed

Can you please go to the setup menu on the camera and choose Reset to reset it.

Tell me how it then functions please

Richard and other Camera and Video Specialists are ready to help you
Customer: replied 2 days ago.
where is reset?

Can you please go to the setup menu on the camera and choose Reset to reset it.

Customer: replied 2 days ago.
i found the instructions online. it didnt work - no change

I am sorry to hear that.

It is the internal mainboard in the camera that has faulted.

I am really sorry about this and you are going to have to return the camera to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.

I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.

Thank you