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Hello, I am Jose Sebastian. Your automotive expert, It's a pleasure to me to attend your question. Thank you very much for trust in just answer.
Dear customer, it would be helpful if you could attach a video to see what the roof does, because I am concerned that it is a problem at the rail, the problem with the rail is that they tend to be annoying to solve it because you have to remove a large part of the roof, in general it may be that a bad effort was made with the sliding roof causing one of the bars to be bent, when the electric motor feels that there is a greater effort, the roof can be locked or simply it returns to the position from which it was.
Sorry for that, th phone call is an automatic message form the platform. I can keep clarifying all you need here m, without problem at all.
Means that you will need to replace the whole roof almost, but first the ideal is to go from back to front, i.e starting from the tailgate to the roof.