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Dear customer my name is***** the expert who will attend you today, I am reviewing your query at the moment you are viewing this message, if you wish you can tell me your name, to know who I have the pleasure to talk to, also if possible I would like you to send me a photo or video in which your fault is better appreciated, it would help a lot to improve my final answer. If you have done a previous check or diagnosis in which you have obtained any error codes, that would also be helpful. Please note that the system will automatically offer you a service call, this has an additional cost to the initial cost of the consultation, and not in all cases it is necessary, so I recommend you to dispense with the call for now, we can continue through this chat without any problem. Thank you very much for trusting in the just answer.
Dear customer, did you try to perform a reset from a diagnostic unit?
Dear customer, in cases like the one you are talking about, the best thing to do is to carry out an inspection of the air bag wiring and the SRS module, you could be experiencing electronic faults, in any case, the best thing to do is to carry out a data reset from a diagnostic unit that uses the brand's software.
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